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Bonvoyed Complaints Logged: 1

Complaints for: Courtyard Fresno

  • Springhill Suites

    Apr 06, 2019

    The front desk staff and on duty manager did not know what Lifetime Titanium status represented. The owners also own the adjoining Hilton property and referred me to them. I told as a Lifetime Titanium member, I do not frequent Hilton properties. Poor management at this Marriott property.

    Marriott Status: Titanium
    Lifetime Status: Lifetime Titanium
    Hotel: Courtyard Fresno
    Location: Fresno, CA, USA