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Bonvoyed Complaints Logged: 1

Complaints for: The Westin Denarau Island Resort & Spa, Fiji

  • Missing points

    Apr 08, 2019

    I stayed in July/August 2018 just before the migration to one program and still to this day despite 5 phone calls 3 missing points claims online dont have points allocated to my account. Marriott have well and truly screwed a once great SPG program with Bonvoy that I am reevaluating my hotel program. All my travels are self funded and if these issues persist I can see Marriott gone very soon

    Marriott Status: Gold
    Lifetime Status: No Lifetime Status
    Hotel: The Westin Denarau Island Resort & Spa, Fiji
    Location: Nadi, Fiji