Not worth it
Oct 20, 2022
Marriott hotel Kansas city cleaned room while we were still in there, did not honor our 4:00 p.m. check out. Was told by Fayetteville Arkansas employee, I had to check with room service to see if they could accommodate a late check out, Sheraton Gateway LAX says they are understaffed can not open Lounge for vips, the only business computer is in the lobby, but small hotel down the street has theirs open and their business Lounge. Springfield MO Courtyard, put me in a small noisy room with people smoking underneath me above the parking and check in, front desk girl told me she couldn't move me till in the morning, still took my points and cash. Yet to hear from the manager for any response. Hotel in missouri, I had cleaning team standing outside my room at 3:30 for a 4:00 p.m. check out saying they were just waiting, that they were limited on rooms. They stayed there up until my 4:00 p.m. check out. The CEOs of Marriott are tired, the managers at marriott's, are tired, and even the rooms are dirty worn out and tired. Yet! They still want us to pay a premium price or use a premium amount of points to stay in a place that it doesn't justify it.
Marriott Status: Ambassador
Lifetime Status: Lifetime Titanium
Hotel: n/a