Position Total Complaints Name Brand Category Location
1 2 Sheraton New York Times Square Hotel Sheraton Category 6 New York, NY, USA
2 2 JW Marriott Washington, DC JW Marriott Category 6 Washington, DC, USA
3 2 TownePlace Suites Gainesville Northwest TownePlace Suites Category 4 Gainesville, FL, USA
4 2 Albuquerque Marriott Marriott Category 3 Albuquerque, NM, USA
5 2 JW Marriott Desert Springs Resort & Spa JW Marriott Category 6 Palm Desert, CA, USA
6 2 Renaissance Phuket Resort & Spa Renaissance Hotels Category 5 Phuket, Thailand
7 2 The St. Regis Maldives Vommuli Resort St Regis Hotels Category 8 Vommuli, Maldives
8 2 The Ritz-Carlton, Pentagon City Ritz-Carlton Hotel Company Category 6 Arlington, VA, USA
9 1 Courtyard Aberdeen at Ripken Stadium Courtyard Category 4 Aberdeen, MD, USA
10 1 The Park Central San Francisco Westin Hotels & Resorts Category 6 San Francisco, CA, USA
11 1 Courtyard Fresno Courtyard Category 3 Fresno, CA, USA
12 1 TownePlace Suites Aberdeen TownePlace Suites Category 2 Aberdeen, SD, USA
13 1 Praia Verde Boutique Hotel, a Member of Design Hotels Design Hotels Category 5 Altura - Castro Marim, Portugal
14 1 JW Marriott Las Vegas Resort & Spa JW Marriott Category 5 Las Vegas, NV, USA
15 1 The Westin New York at Times Square Westin Hotels & Resorts Category 6 New York, NY, USA
16 1 Le Meridien Bora Bora Le Meridien Category 7 Bora Bora, French Polynesia
17 1 Renaissance Amsterdam Hotel Renaissance Hotels Category 6 Amsterdam, Netherlands
18 1 Boston Marriott Copley Place Marriott Category 6 Boston, MA, USA
19 1 Hilton Head Marriott Resort & Spa Marriott Category 5 Hilton Head Island, SC, USA
20 1 JW Marriott Austin JW Marriott Category 6 Austin, TX, USA
21 1 Meixi Lake Hotel, a Luxury Collection Hotel, Changsha The Luxury Collection Category 3 Changsha, China
22 1 Chicago Marriott Northwest Marriott Category 3 Hoffman Estates, IL, USA
23 1 Washington Marriott Wardman Park Marriott Category 5 Washington, DC, USA
24 1 Albany Marriott Marriott Category 4 Albany, NY, USA
25 1 Residence Inn Montreal Downtown Residence Inn Category 5 Montreal, QC, Canada
26 1 Renaissance Albany Hotel Renaissance Hotels Category 4 Albany, NY, USA
27 1 Protea Hotel Cape Town Sea Point Protea Hotels Category 3 Cape Town, South Africa
28 1 The Draftsman, Autograph Collection Autograph Collection Category 6 Charlottesville, VA, USA
29 1 Residence Inn Charlottesville Residence Inn Category 4 Charlottesville, VA, USA
30 1 Renaissance Newport Beach Hotel Renaissance Hotels Category 5 Newport Beach, CA, USA
31 1 W Washington D.C. W Hotels Category 7 Washington, DC, USA
32 1 Albuquerque Marriott Pyramid North Marriott Category 3 Albuquerque, NM, USA
33 1 The Majestic Hotel Kuala Lumpur, Autograph Collection Autograph Collection Category 3 Kuala Lumpur, Malaysia
34 1 Residence Inn Myrtle Beach Oceanfront Residence Inn Category 5 Myrtle Beach, SC, USA
35 1 JW Marriott Santa Monica Le Merigot JW Marriott Category 7 Santa Monica, CA, USA
36 1 Le Meridien Delfina Santa Monica Le Meridien Category 6 Santa Monica, CA, USA
37 1 The Westin Verasa Napa Westin Hotels & Resorts Category 7 Napa, CA, USA
38 1 Fairfield Inn & Suites Cherokee Fairfield Category 5 Cherokee, NC, USA
39 1 Sheraton Springfield Monarch Place Hotel Sheraton Category 4 Springfield, MA, USA
40 1 The Ritz-Carlton Bal Harbour, Miami Ritz-Carlton Hotel Company Category 8 Bal Harbour, FL, USA
41 1 London Marriott Hotel County Hall Marriott Category 7 London, United Kingdom
42 1 Casa Monica Resort & Spa, Autograph Collection Autograph Collection Category 6 St. Augustine, FL, USA
43 1 Moxy London Stratford Moxy Hotels Category 4 London, United Kingdom
44 1 St. Pancras Renaissance Hotel London Renaissance Hotels Category 6 London, United Kingdom
45 1 The Alida, Savannah, a Tribute Portfolio Hotel Tribute Portfolio Category 6 Savannah, GA, USA
46 1 Miami Airport Marriott Marriott Category 5 Miami, FL, USA
47 1 Miami Marriott Biscayne Bay Marriott Category 5 Miami, FL, USA
48 1 Courtyard Paris Boulogne Courtyard Category 4 Boulogne-Billancourt, France
49 1 Las Alcobas, a Luxury Collection Hotel, Napa Valley The Luxury Collection Category 8 St. Helena, CA, USA
50 1 The Ritz-Carlton, Amelia Island Ritz-Carlton Hotel Company Category 6 Amelia Island, FL, USA
51 1 The Westin Denarau Island Resort & Spa, Fiji Westin Hotels & Resorts Category 5 Nadi, Fiji
52 1 Buffalo Marriott Niagara Marriott Category 4 Amherst, NY, USA
53 1 Aloft Perth Aloft Hotels Category 3 Perth, Australia
54 1 Sheraton Kauai Resort Sheraton Category 5 Kauai, HI, USA
55 1 Four Points by Sheraton Perth Four Points by Sheraton Category 3 Perth, Australia
56 1 Toronto Marriott City Centre Hotel Marriott Category 5 Toronto, ON, Canada
57 1 Marriott Executive Apartments Manama, Bahrain Marriott Executive Apartments Manama, Bahrain
58 1 Sheraton Centre Toronto Hotel Sheraton Category 5 Toronto, ON, Canada
59 1 The Phoenician, a Luxury Collection Resort, Scottsdale The Luxury Collection Category 7 Scottsdale, AZ, USA
60 1 The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert Ritz-Carlton Hotel Company Category 7 Ras Al Khaimah, United Arab Emirates
61 1 Gaylord Opryland Resort & Convention Center Gaylord Hotels Category 5 Nashville, TN, USA
62 1 W Scottsdale W Hotels Category 5 Scottsdale, AZ, USA
63 1 Courtyard Oakland Downtown Courtyard Category 5 Oakland, CA, USA
64 1 Aloft Taipei Zhongshan Aloft Hotels Category 4 Taipei, Taiwan
65 1 JW Marriott Cannes JW Marriott Category 6 Cannes, France
66 1 Residence Inn Nashville at Opryland Residence Inn Category 4 Nashville, TN, USA
67 1 Salt Lake City Marriott City Center Marriott Category 5 Salt Lake City, UT, USA
68 1 Fairfield Inn Seattle Sea-Tac Airport Fairfield Category 4 Seattle, WA, USA
69 1 Renaissance Denver Stapleton Hotel Renaissance Hotels Category 4 Denver, CO, USA
70 1 The Westin Houston Medical Center Westin Hotels & Resorts Category 5 Houston, TX, USA
71 1 SpringHill Suites Salt Lake City Airport SpringHill Suites Category 4 Salt Lake City, UT, USA
72 1 The Joseph, a Luxury Collection Hotel, Nashville The Luxury Collection Nashville, TN, USA
73 1 SpringHill Suites Prince Frederick SpringHill Suites Category 2 Prince Frederick, MD, USA
74 1 Fairfield Inn & Suites Fort Lauderdale Downtown/Las Olas Fairfield Category 4 Fort Lauderdale, FL, USA
75 1 Gaylord National Resort & Convention Center Gaylord Hotels Category 5 National Harbor, MD, USA
76 1 The Westin Denver International Airport Westin Hotels & Resorts Category 5 Denver, CO, USA
77 1 Wailea Beach Resort - Marriott, Maui Marriott Category 6 Wailea, HI, USA
78 1 Aloft San Francisco Airport Aloft Hotels Category 5 Millbrae, CA, USA
79 1 Zurich Marriott Hotel Marriott Category 6 Zurich, Switzerland
80 1 The Westin Dublin Westin Hotels & Resorts Category 6 Dublin, Ireland
81 1 Sheraton San Jose Hotel Sheraton Category 5 Milpitas, CA, USA
82 1 Sheraton Zurich Hotel Sheraton Category 5 Zurich, Switzerland
83 1 The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel The Luxury Collection Category 8 Tokyo, Japan
84 1 Sheraton Duesseldorf Airport Hotel Sheraton Category 4 Duesseldorf, Germany
85 1 Boston Marriott Quincy Marriott Category 4 Quincy, MA, USA
86 1 The Westin Maldives Miriandhoo Resort Westin Hotels & Resorts Category 7 Baa Atoll, Maldives
87 1 The StateView Hotel, Autograph Collection Autograph Collection Category 5 Raleigh, NC, USA
88 1 San Diego Marriott La Jolla Marriott Category 5 La Jolla, CA, USA
89 1 JW Marriott Phuket Resort & Spa JW Marriott Category 6 Phuket, Thailand
90 1 The Westin Bonaventure Hotel & Suites, Los Angeles Westin Hotels & Resorts Category 6 Los Angeles, CA, USA
91 1 Vail Marriott Mountain Resort Marriott Category 7 Vail, CO, USA
92 1 Four Points by Sheraton Puchong Four Points by Sheraton Category 1 Puchong, Malaysia
93 1 Sheraton Milan Malpensa Airport Hotel & Conference Centre Sheraton Category 4 Ferno, Italy
94 1 The St. Regis Florence St Regis Hotels Category 8 Florence, Italy
95 1 Bangkok Marriott Hotel Sukhumvit Marriott Category 4 Bangkok, Thailand
96 1 Hartford/Windsor Marriott Airport Marriott Category 3 Windsor, CT, USA
97 1 Walt Disney World Dolphin Sheraton Category 6 Lake Buena Vista, FL, USA
98 1 Courtyard San Diego Downtown Courtyard Category 5 San Diego, CA, USA
99 1 Walt Disney World Swan Westin Hotels & Resorts Category 6 Lake Buena Vista, FL, USA
100 1 The Westin Los Cabos Resort Villas & Spa Westin Hotels & Resorts Category 6 Los Cabos, BC, Mexico