Position Total Complaints Name Brand Category Location
1 2 TownePlace Suites Gainesville Northwest TownePlace Suites Category 4 Gainesville, FL, USA
2 2 JW Marriott Desert Springs Resort & Spa JW Marriott Category 6 Palm Desert, CA, USA
3 2 The St. Regis Maldives Vommuli Resort St Regis Hotels Category 8 Vommuli, Maldives
4 2 The Ritz-Carlton, Pentagon City Ritz-Carlton Hotel Company Category 6 Arlington, VA, USA
5 1 The Park Central San Francisco Westin Hotels & Resorts Category 6 San Francisco, CA, USA
6 1 Courtyard Fresno Courtyard Category 3 Fresno, CA, USA
7 1 TownePlace Suites Aberdeen TownePlace Suites Category 2 Aberdeen, SD, USA
8 1 Praia Verde Boutique Hotel, a Member of Design Hotels Design Hotels Category 5 Altura - Castro Marim, Portugal
9 1 JW Marriott Las Vegas Resort & Spa JW Marriott Category 5 Las Vegas, NV, USA
10 1 The Westin New York at Times Square Westin Hotels & Resorts Category 6 New York, NY, USA
11 1 Le Meridien Bora Bora Le Meridien Category 7 Bora Bora, French Polynesia
12 1 Renaissance Amsterdam Hotel Renaissance Hotels Category 6 Amsterdam, Netherlands
13 1 Boston Marriott Copley Place Marriott Category 6 Boston, MA, USA
14 1 Hilton Head Marriott Resort & Spa Marriott Category 5 Hilton Head Island, SC, USA
15 1 JW Marriott Austin JW Marriott Category 6 Austin, TX, USA
16 1 Meixi Lake Hotel, a Luxury Collection Hotel, Changsha The Luxury Collection Category 3 Changsha, China
17 1 JW Marriott Washington, DC JW Marriott Category 6 Washington, DC, USA
18 1 Chicago Marriott Northwest Marriott Category 3 Hoffman Estates, IL, USA
19 1 Albany Marriott Marriott Category 4 Albany, NY, USA
20 1 Protea Hotel Cape Town Sea Point Protea Hotels Category 3 Cape Town, South Africa
21 1 The Draftsman, Autograph Collection Autograph Collection Category 6 Charlottesville, VA, USA
22 1 Residence Inn Charlottesville Residence Inn Category 4 Charlottesville, VA, USA
23 1 Renaissance Newport Beach Hotel Renaissance Hotels Category 5 Newport Beach, CA, USA
24 1 Albuquerque Marriott Marriott Category 3 Albuquerque, NM, USA
25 1 Albuquerque Marriott Pyramid North Marriott Category 3 Albuquerque, NM, USA
26 1 Residence Inn Myrtle Beach Oceanfront Residence Inn Category 5 Myrtle Beach, SC, USA
27 1 The Westin Verasa Napa Westin Hotels & Resorts Category 7 Napa, CA, USA
28 1 Fairfield Inn & Suites Cherokee Fairfield Category 5 Cherokee, NC, USA
29 1 Sheraton Springfield Monarch Place Hotel Sheraton Category 4 Springfield, MA, USA
30 1 St. Pancras Renaissance Hotel London Renaissance Hotels Category 6 London, United Kingdom
31 1 The Alida, Savannah, a Tribute Portfolio Hotel Tribute Portfolio Category 6 Savannah, GA, USA
32 1 Miami Airport Marriott Marriott Category 5 Miami, FL, USA
33 1 Courtyard Paris Boulogne Courtyard Category 4 Boulogne-Billancourt, France
34 1 Las Alcobas, a Luxury Collection Hotel, Napa Valley The Luxury Collection Category 8 St. Helena, CA, USA
35 1 The Ritz-Carlton, Amelia Island Ritz-Carlton Hotel Company Category 6 Amelia Island, FL, USA
36 1 The Westin Denarau Island Resort & Spa, Fiji Westin Hotels & Resorts Category 5 Nadi, Fiji
37 1 Buffalo Marriott Niagara Marriott Category 4 Amherst, NY, USA
38 1 Aloft Perth Aloft Hotels Category 3 Perth, Australia
39 1 Toronto Marriott City Centre Hotel Marriott Category 5 Toronto, ON, Canada
40 1 Marriott Executive Apartments Manama, Bahrain Marriott Executive Apartments Manama, Bahrain
41 1 Sheraton Centre Toronto Hotel Sheraton Category 5 Toronto, ON, Canada
42 1 The Phoenician, a Luxury Collection Resort, Scottsdale The Luxury Collection Category 7 Scottsdale, AZ, USA
43 1 Courtyard Oakland Downtown Courtyard Category 5 Oakland, CA, USA
44 1 Aloft Taipei Zhongshan Aloft Hotels Category 4 Taipei, Taiwan
45 1 Fairfield Inn Seattle Sea-Tac Airport Fairfield Category 4 Seattle, WA, USA
46 1 Renaissance Denver Stapleton Hotel Renaissance Hotels Category 4 Denver, CO, USA
47 1 The Westin Houston Medical Center Westin Hotels & Resorts Category 5 Houston, TX, USA
48 1 SpringHill Suites Salt Lake City Airport SpringHill Suites Category 4 Salt Lake City, UT, USA
49 1 The Joseph, a Luxury Collection Hotel, Nashville The Luxury Collection Nashville, TN, USA
50 1 SpringHill Suites Prince Frederick SpringHill Suites Category 2 Prince Frederick, MD, USA
51 1 Fairfield Inn & Suites Fort Lauderdale Downtown/Las Olas Fairfield Category 4 Fort Lauderdale, FL, USA
52 1 The Westin Denver International Airport Westin Hotels & Resorts Category 5 Denver, CO, USA
53 1 Aloft San Francisco Airport Aloft Hotels Category 5 Millbrae, CA, USA
54 1 Zurich Marriott Hotel Marriott Category 6 Zurich, Switzerland
55 1 Sheraton San Jose Hotel Sheraton Category 5 Milpitas, CA, USA
56 1 Sheraton Zurich Hotel Sheraton Category 5 Zurich, Switzerland
57 1 The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel The Luxury Collection Category 8 Tokyo, Japan
58 1 Sheraton Duesseldorf Airport Hotel Sheraton Category 4 Duesseldorf, Germany
59 1 The Westin Maldives Miriandhoo Resort Westin Hotels & Resorts Category 7 Baa Atoll, Maldives
60 1 JW Marriott Phuket Resort & Spa JW Marriott Category 6 Phuket, Thailand
61 1 The Westin Bonaventure Hotel & Suites, Los Angeles Westin Hotels & Resorts Category 6 Los Angeles, CA, USA
62 1 Renaissance Phuket Resort & Spa Renaissance Hotels Category 5 Phuket, Thailand
63 1 Four Points by Sheraton Puchong Four Points by Sheraton Category 1 Puchong, Malaysia
64 1 Sheraton Milan Malpensa Airport Hotel & Conference Centre Sheraton Category 4 Ferno, Italy
65 1 The St. Regis Florence St Regis Hotels Category 8 Florence, Italy
66 1 Bangkok Marriott Hotel Sukhumvit Marriott Category 4 Bangkok, Thailand
67 1 Walt Disney World Dolphin Sheraton Category 6 Lake Buena Vista, FL, USA
68 1 Walt Disney World Swan Westin Hotels & Resorts Category 6 Lake Buena Vista, FL, USA
69 1 The Westin Mission Hills Golf Resort & Spa Westin Hotels & Resorts Category 5 Rancho Mirage, CA, USA
70 1 Fairfield Inn & Suites South Bend Mishawaka Fairfield Category 5 Mishawaka, IN, USA
71 1 W Bangkok W Hotels Category 4 Bangkok, Thailand
72 1 W Costa Rica - Reserva Conchal W Hotels Category 8 Cabo Velas, Costa Rica
73 1 Glasgow Marriott Hotel Marriott Category 4 Glasgow, United Kingdom
74 1 Paris Marriott Rive Gauche Hotel & Conference Center Marriott Category 5 Paris, France
75 1 Fairfield Inn & Suites Melbourne Viera Town Center Fairfield Category 3 Melbourne, FL, USA
76 1 Renaissance Paris Arc de Triomphe Hotel Renaissance Hotels Category 6 Paris, France
77 1 Residence Inn Maui Wailea Residence Inn Category 6 Wailea, HI, USA
78 1 The Westin Resort & Spa, Puerto Vallarta Westin Hotels & Resorts Category 5 Puerto Vallarta, JAL, Mexico
79 0 Sheraton Augusta Hotel Sheraton Category 4 Augusta, GA, USA
80 0 SpringHill Suites Boise ParkCenter SpringHill Suites Category 3 Boise, ID, USA
81 0 Courtyard Charlotte Ballantyne Courtyard Category 3 Charlotte, NC, USA
82 0 TownePlace Suites Cookeville TownePlace Suites Category 3 Cookeville, TN, USA
83 0 Fairfield Inn & Suites Atlanta Airport North Fairfield Category 3 East Point, GA, USA
84 0 Courtyard New York Queens/Fresh Meadows Courtyard Category 4 Fresh Meadows, NY, USA
85 0 Courtyard Hershey Chocolate Avenue Courtyard Category 5 Hershey, PA, USA
86 0 Fairfield Inn & Suites Jackson Fairfield Category 1 Jackson, MS, USA
87 0 Courtyard Largo Capital Beltway Courtyard Category 3 Largo, MD, USA
88 0 Courtyard Hartford Manchester Courtyard Category 3 Manchester, CT, USA
89 0 Residence Inn Riverside Moreno Valley Residence Inn Category 3 Moreno Valley, CA, USA
90 0 Four Points by Sheraton Manhattan Chelsea Four Points by Sheraton Category 5 New York, NY, USA
91 0 TownePlace Suites Toledo Oregon TownePlace Suites Category 2 Oregon, OH, USA
92 0 Residence Inn Phoenix Downtown Residence Inn Category 4 Phoenix, AZ, USA
93 0 Residence Inn Richmond Downtown Residence Inn Category 4 Richmond, VA, USA
94 0 W San Francisco W Hotels Category 6 San Francisco, CA, USA
95 0 Aloft South Bend Aloft Hotels Category 5 South Bend, IN, USA
96 0 Fairfield Inn & Suites Tampa Brandon Fairfield Category 3 Tampa, FL, USA
97 0 Residence Inn Boston Waltham Residence Inn Category 4 Waltham, MA, USA
98 0 Fairfield Inn & Suites Oklahoma City Yukon Fairfield Category 2 Yukon, OK, USA
99 0 The Canopi, Bintan, A Tribute Portfolio Resort Tribute Portfolio Bintan Island, Indonesia
100 0 Keraton at The Plaza, a Luxury Collection Hotel, Jakarta The Luxury Collection Category 6 Jakarta, Indonesia