Position Total Complaints Name Brand Category Location
1 2 Sheraton New York Times Square Hotel Sheraton Category 6 New York, NY, USA
2 2 TownePlace Suites Gainesville Northwest TownePlace Suites Category 4 Gainesville, FL, USA
3 2 Albuquerque Marriott Marriott Category 3 Albuquerque, NM, USA
4 2 JW Marriott Desert Springs Resort & Spa JW Marriott Category 6 Palm Desert, CA, USA
5 2 The St. Regis Maldives Vommuli Resort St Regis Hotels Category 8 Vommuli, Maldives
6 2 The Ritz-Carlton, Pentagon City Ritz-Carlton Hotel Company Category 6 Arlington, VA, USA
7 1 The Park Central San Francisco Westin Hotels & Resorts Category 6 San Francisco, CA, USA
8 1 Courtyard Fresno Courtyard Category 3 Fresno, CA, USA
9 1 TownePlace Suites Aberdeen TownePlace Suites Category 2 Aberdeen, SD, USA
10 1 Praia Verde Boutique Hotel, a Member of Design Hotels Design Hotels Category 5 Altura - Castro Marim, Portugal
11 1 JW Marriott Las Vegas Resort & Spa JW Marriott Category 5 Las Vegas, NV, USA
12 1 The Westin New York at Times Square Westin Hotels & Resorts Category 6 New York, NY, USA
13 1 Le Meridien Bora Bora Le Meridien Category 7 Bora Bora, French Polynesia
14 1 Renaissance Amsterdam Hotel Renaissance Hotels Category 6 Amsterdam, Netherlands
15 1 Boston Marriott Copley Place Marriott Category 6 Boston, MA, USA
16 1 Hilton Head Marriott Resort & Spa Marriott Category 5 Hilton Head Island, SC, USA
17 1 JW Marriott Austin JW Marriott Category 6 Austin, TX, USA
18 1 Meixi Lake Hotel, a Luxury Collection Hotel, Changsha The Luxury Collection Category 3 Changsha, China
19 1 JW Marriott Washington, DC JW Marriott Category 6 Washington, DC, USA
20 1 Chicago Marriott Northwest Marriott Category 3 Hoffman Estates, IL, USA
21 1 Washington Marriott Wardman Park Marriott Category 5 Washington, DC, USA
22 1 Albany Marriott Marriott Category 4 Albany, NY, USA
23 1 Residence Inn Montreal Downtown Residence Inn Category 5 Montreal, QC, Canada
24 1 Protea Hotel Cape Town Sea Point Protea Hotels Category 3 Cape Town, South Africa
25 1 The Draftsman, Autograph Collection Autograph Collection Category 6 Charlottesville, VA, USA
26 1 Residence Inn Charlottesville Residence Inn Category 4 Charlottesville, VA, USA
27 1 Renaissance Newport Beach Hotel Renaissance Hotels Category 5 Newport Beach, CA, USA
28 1 W Washington D.C. W Hotels Category 7 Washington, DC, USA
29 1 Albuquerque Marriott Pyramid North Marriott Category 3 Albuquerque, NM, USA
30 1 The Majestic Hotel Kuala Lumpur, Autograph Collection Autograph Collection Category 3 Kuala Lumpur, Malaysia
31 1 Residence Inn Myrtle Beach Oceanfront Residence Inn Category 5 Myrtle Beach, SC, USA
32 1 Le Meridien Delfina Santa Monica Le Meridien Category 6 Santa Monica, CA, USA
33 1 The Westin Verasa Napa Westin Hotels & Resorts Category 7 Napa, CA, USA
34 1 Fairfield Inn & Suites Cherokee Fairfield Category 5 Cherokee, NC, USA
35 1 Sheraton Springfield Monarch Place Hotel Sheraton Category 4 Springfield, MA, USA
36 1 Moxy London Stratford Moxy Hotels Category 4 London, United Kingdom
37 1 St. Pancras Renaissance Hotel London Renaissance Hotels Category 6 London, United Kingdom
38 1 The Alida, Savannah, a Tribute Portfolio Hotel Tribute Portfolio Category 6 Savannah, GA, USA
39 1 Miami Airport Marriott Marriott Category 5 Miami, FL, USA
40 1 Courtyard Paris Boulogne Courtyard Category 4 Boulogne-Billancourt, France
41 1 Las Alcobas, a Luxury Collection Hotel, Napa Valley The Luxury Collection Category 8 St. Helena, CA, USA
42 1 The Ritz-Carlton, Amelia Island Ritz-Carlton Hotel Company Category 6 Amelia Island, FL, USA
43 1 The Westin Denarau Island Resort & Spa, Fiji Westin Hotels & Resorts Category 5 Nadi, Fiji
44 1 Buffalo Marriott Niagara Marriott Category 4 Amherst, NY, USA
45 1 Aloft Perth Aloft Hotels Category 3 Perth, Australia
46 1 Sheraton Kauai Resort Sheraton Category 5 Kauai, HI, USA
47 1 Four Points by Sheraton Perth Four Points by Sheraton Category 3 Perth, Australia
48 1 Toronto Marriott City Centre Hotel Marriott Category 5 Toronto, ON, Canada
49 1 Marriott Executive Apartments Manama, Bahrain Marriott Executive Apartments Manama, Bahrain
50 1 Sheraton Centre Toronto Hotel Sheraton Category 5 Toronto, ON, Canada
51 1 The Phoenician, a Luxury Collection Resort, Scottsdale The Luxury Collection Category 7 Scottsdale, AZ, USA
52 1 Gaylord Opryland Resort & Convention Center Gaylord Hotels Category 5 Nashville, TN, USA
53 1 Courtyard Oakland Downtown Courtyard Category 5 Oakland, CA, USA
54 1 Aloft Taipei Zhongshan Aloft Hotels Category 4 Taipei, Taiwan
55 1 JW Marriott Cannes JW Marriott Category 6 Cannes, France
56 1 Fairfield Inn Seattle Sea-Tac Airport Fairfield Category 4 Seattle, WA, USA
57 1 Renaissance Denver Stapleton Hotel Renaissance Hotels Category 4 Denver, CO, USA
58 1 The Westin Houston Medical Center Westin Hotels & Resorts Category 5 Houston, TX, USA
59 1 SpringHill Suites Salt Lake City Airport SpringHill Suites Category 4 Salt Lake City, UT, USA
60 1 The Joseph, a Luxury Collection Hotel, Nashville The Luxury Collection Nashville, TN, USA
61 1 SpringHill Suites Prince Frederick SpringHill Suites Category 2 Prince Frederick, MD, USA
62 1 Fairfield Inn & Suites Fort Lauderdale Downtown/Las Olas Fairfield Category 4 Fort Lauderdale, FL, USA
63 1 The Westin Denver International Airport Westin Hotels & Resorts Category 5 Denver, CO, USA
64 1 Aloft San Francisco Airport Aloft Hotels Category 5 Millbrae, CA, USA
65 1 Zurich Marriott Hotel Marriott Category 6 Zurich, Switzerland
66 1 Sheraton San Jose Hotel Sheraton Category 5 Milpitas, CA, USA
67 1 Sheraton Zurich Hotel Sheraton Category 5 Zurich, Switzerland
68 1 The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel The Luxury Collection Category 8 Tokyo, Japan
69 1 Sheraton Duesseldorf Airport Hotel Sheraton Category 4 Duesseldorf, Germany
70 1 Boston Marriott Quincy Marriott Category 4 Quincy, MA, USA
71 1 The Westin Maldives Miriandhoo Resort Westin Hotels & Resorts Category 7 Baa Atoll, Maldives
72 1 The StateView Hotel, Autograph Collection Autograph Collection Category 5 Raleigh, NC, USA
73 1 San Diego Marriott La Jolla Marriott Category 5 La Jolla, CA, USA
74 1 JW Marriott Phuket Resort & Spa JW Marriott Category 6 Phuket, Thailand
75 1 The Westin Bonaventure Hotel & Suites, Los Angeles Westin Hotels & Resorts Category 6 Los Angeles, CA, USA
76 1 Renaissance Phuket Resort & Spa Renaissance Hotels Category 5 Phuket, Thailand
77 1 Four Points by Sheraton Puchong Four Points by Sheraton Category 1 Puchong, Malaysia
78 1 Sheraton Milan Malpensa Airport Hotel & Conference Centre Sheraton Category 4 Ferno, Italy
79 1 The St. Regis Florence St Regis Hotels Category 8 Florence, Italy
80 1 Bangkok Marriott Hotel Sukhumvit Marriott Category 4 Bangkok, Thailand
81 1 Walt Disney World Dolphin Sheraton Category 6 Lake Buena Vista, FL, USA
82 1 Walt Disney World Swan Westin Hotels & Resorts Category 6 Lake Buena Vista, FL, USA
83 1 Sheraton Grand Rio Hotel & Resort Sheraton Category 4 Rio de Janeiro, RJ, Brazil
84 1 The Westin Mission Hills Golf Resort & Spa Westin Hotels & Resorts Category 5 Rancho Mirage, CA, USA
85 1 Fairfield Inn & Suites South Bend Mishawaka Fairfield Category 5 Mishawaka, IN, USA
86 1 W Bangkok W Hotels Category 4 Bangkok, Thailand
87 1 W Costa Rica - Reserva Conchal W Hotels Category 8 Cabo Velas, Costa Rica
88 1 Glasgow Marriott Hotel Marriott Category 4 Glasgow, United Kingdom
89 1 Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado The Luxury Collection Category 5 Urubamba, Peru
90 1 Paris Marriott Rive Gauche Hotel & Conference Center Marriott Category 5 Paris, France
91 1 Fairfield Inn & Suites Melbourne Viera Town Center Fairfield Category 3 Melbourne, FL, USA
92 1 New York Marriott Downtown Marriott Category 5 New York, NY, USA
93 1 Renaissance Paris Arc de Triomphe Hotel Renaissance Hotels Category 6 Paris, France
94 1 Residence Inn Maui Wailea Residence Inn Category 6 Wailea, HI, USA
95 1 The Westin Resort & Spa, Puerto Vallarta Westin Hotels & Resorts Category 5 Puerto Vallarta, JAL, Mexico
96 1 Sheraton Fuschlsee-Salzburg, Hotel Jagdhof Sheraton Category 4 Hof bei Salzburg, Austria
97 0 Sheraton Augusta Hotel Sheraton Category 4 Augusta, GA, USA
98 0 SpringHill Suites Boise ParkCenter SpringHill Suites Category 3 Boise, ID, USA
99 0 Courtyard Charlotte Ballantyne Courtyard Category 3 Charlotte, NC, USA
100 0 TownePlace Suites Cookeville TownePlace Suites Category 3 Cookeville, TN, USA