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Bonvoyed Complaints Logged: 1

Complaints for: Renaissance Denver Stapleton Hotel

  • Missing Hotel Stays

    Apr 13, 2019

    Two of my stays here haven't posted. One is over two months old and another one is over two weeks old. Also, reward points are not posting back to account after i cancel a hotel with points. Getting tired of the run around and lack of care and attention that has happened since the merger.

    Marriott Status: Ambassador
    Lifetime Status: Lifetime Gold
    Hotel: Renaissance Denver Stapleton Hotel
    Location: Denver, CO, USA