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Bonvoyed Complaints Logged: 1

Complaints for: Renaissance Newport Beach Hotel

  • Downgrade & Nights Hustle

    Apr 05, 2019

    I travel weekly and when I stay, I???m credited with 1 stay even if I stay 7 days continuously.

    I was also demoted to Gold overnight after being platinum for multiple yrs

    The hotel itself is trying but the points program sucks.

    Marriott Status: Platinum
    Lifetime Status: Lifetime Gold
    Hotel: Renaissance Newport Beach Hotel
    Location: Newport Beach, CA, USA