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Bonvoyed Complaints Logged: 1

Complaints for: Sheraton Springfield Monarch Place Hotel

  • Forgotten Folios

    Apr 13, 2019

    Going on 4 weeks from time of request to receive a folio. This is the second time. $80 total in late fees on my corporate card from being unable to submit expense report. This is AFTER I made sure in each instance to check out in person and request and email folio. BEYOND done with Marriott and their cable company service and will be avoiding their hotels at all costs.

    Marriott Status: Silver
    Lifetime Status: Lifetime Silver
    Hotel: Sheraton Springfield Monarch Place Hotel
    Location: Springfield, MA, USA