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Bonvoyed Complaints Logged: 1

Complaints for: Boston Marriott Copley Place

  • Boo-Voyed! @ Boston

    Apr 11, 2019

    Not only did I not get an upgrade to a suite upon request at check-in, it wasn't even a bigger room. It was the smallest one floor per the door map. Also, my reservation said that my paid stay was ineligible for Suite Awards usage.

    Marriott Status: Titanium
    Lifetime Status: Lifetime Titanium
    Hotel: Boston Marriott Copley Place
    Location: Boston, MA, USA