I requested for Suite Night award a month in advance. The day before my trip, I received a note without any explaination: "your request was denied" . Took them a month to decline the day before departure. How rude can it be.
Marriott Status: Titanium
Lifetime Status: Lifetime Platinum
Hotel: JW Marriott Phuket Resort & Spa
Location: Phuket, Thailand
Lifetime Status: Lifetime Platinum
Hotel: JW Marriott Phuket Resort & Spa
Location: Phuket, Thailand
