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Bonvoyed Complaints Logged: 1

Complaints for: Aloft Perth

  • No free breakfast, no upgrade, no love

    Apr 09, 2019

    I have Gold status for Marriot and Hilton. I never had a problem getting my free breakfast at Hilton’ properties during my two week stay in Australia. Not the same at This Marriot property. I was told that breakfast was “unfortunately” not included. No room upgrade available...I was told. Yes, unfortunate for me and my the possibility of staying at Marriott in the future.

    Marriott Status: Gold
    Lifetime Status: No Lifetime Status
    Hotel: Aloft Perth
    Location: Perth, Australia