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Bonvoyed Complaints Logged: 1

Complaints for: The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert

  • Not serviceable shower

    Sep 28, 2019
    0

    The shower does not drain properly. The dirty water collects at your feet within a few seconds. Have to turn off the shower a few times to drain the pool of water for a 10 minute shower. Asked the property for a Phillips flat head screwdriver to remove the shower drain plate so the water would drain water. After 3 days, still no resolution. This is really taking away the enjoyment of the property.

    Marriott Status: Titanium
    Lifetime Status: Lifetime Titanium
    Hotel: The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert
    Location: Ras Al Khaimah, United Arab Emirates