Latest Stories

Bonvoyed Complaints Logged: 1

Complaints for: Residence Inn Charlottesville

  • 3 hour late checkin

    Apr 19, 2019

    Told that there was no early checkin. 3pm would be when my family could be accommodated. Treated like a problem by the staff and the marriott customer service line. 400+ night stays = 0 dignity for family and i. Hilton On my way!.

    Marriott Status: Gold
    Lifetime Status: No Lifetime Status
    Hotel: Residence Inn Charlottesville
    Location: Charlottesville, VA, USA